Effective Date: 6/20/2026 Last Updated: 6/20/2026
This Privacy Policy explains how CleanStream ("we," "us," or "our") collects, uses, stores, and protects information you share with us when you contact us, request a quote, book a service, or interact with our website or phone system.
By contacting us or using our services, you acknowledge that you have read and understand this Privacy Policy.
CleanStream Pressure Washing is operated by AI Lead Nexus LLC
We collect information in the following ways:
When you submit a form on our website:
Your name, phone number, and email address
Your property address and service details
Any notes or additional information you include
When you call our phone number:
Your name and callback number
The service you are requesting
Your property address
Call details including the date, time, and duration of the call
A summary of your inquiry generated from the conversation
Calls may be recorded. See Section 3 for details.
When you use our website chat:
Your name, phone number, and email address (provided at the start of the chat)
Your service inquiry and property details
A record of your chat conversation
When our team contacts you:
Records of communications between you and our staff
We use the information we collect to:
Respond to your inquiry and provide you with an estimate or quote
Schedule, confirm, and complete your requested services
Send appointment reminders, service confirmations, and follow-up messages
Process payment for completed services
Communicate with you about your service, scheduling, or account
Maintain records of your service history
Improve the quality of our services and communications
We do not use your information for any purpose beyond providing and improving our services to you.
Calls to our business may be recorded for quality assurance and service improvement purposes. By continuing a call with us, you consent to being recorded.
Recordings are stored securely and are accessible only to authorized team members. We do not sell, share, or use call recordings for advertising purposes. Recordings are retained for 30 days and then deleted.
If you do not wish for your call to be recorded, please inform us at the start of the call.
We use an AI-powered system to answer inbound phone calls and respond to website chat inquiries. This is an automated system — not a human employee.
What the AI collects: When you call or chat, the AI captures your name, contact information, service details, and property address. This information is logged to our business system for follow-up by our team.
AI disclosure: Our AI phone assistant will identify itself as an automated system when sincerely asked. It does not make binding commitments on our behalf and does not quote final prices.
Voice data: We do not store voiceprints or voice biometric identifiers. Call recordings may be stored as described in Section 3, but voice data is not processed for biometric identification.
AI training: Your personal information and call data are not used to train AI models or improve AI systems for any purpose beyond providing services to you.
By providing your phone number and contacting us, you consent to receive automated and manual text messages from CleanStream related to your inquiry or service, including:
Responses to your service inquiries
Appointment confirmations and reminders
Service completion confirmations
Follow-up messages related to your quote or service
Message frequency: Message frequency varies based on your interactions with us.
Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-out: You may opt out of text message communications at any time by replying STOP to any message from us, or by contacting us through any reasonable method including phone or email. We will process your opt-out request within 10 business days. Opting out of text messages does not affect your ability to receive services from us.
Help: Reply HELP to any message for assistance, or contact us directly using the information in Section 14.
Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See Section 6 for full details on how we share information.
We do not sell, rent, or share your personal information or mobile phone numbers with third parties for their marketing or advertising purposes.
We may share your information only in the following limited circumstances:
Service providers. We work with third-party technology providers who help us operate our business — including our phone system, customer management platform, and messaging infrastructure. These providers process your information on our behalf under contractual obligations to protect it and use it only to support our services.
Legal requirements. We may disclose your information if required by law, court order, or to protect the rights, property, or safety of our business, our customers, or others.
Business transfer. If our business is sold or transferred, your information may be transferred as part of that transaction. You will be notified of any such change.
In all other circumstances, your information stays with us.
We retain your contact and service information for as long as necessary to provide our services and maintain our business records. Specifically:
Active customer records are retained for the duration of our business relationship and for 3 years after last service following your last service
Quote inquiries that did not result in a booking are retained for 6 months and then deleted
Call recordings are retained for 30 days and then deleted
SMS consent records are retained for a minimum of 4 years in accordance with applicable regulations
When your service with us ends, we recommend exporting your customer data before your account access is removed. Contact data may not be recoverable after your account is closed. Instructions for exporting your data will be provided at the time of cancellation.
To request deletion of your information, contact us using the information in Section 14. We will honor deletion requests unless we are required by law to retain the information.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Our technology providers use industry-standard security practices including encryption of data in transit and at rest.
No method of electronic transmission or storage is completely secure. While we take protecting your information seriously, we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to understand how visitors use our site and improve our services. You can control cookie preferences through your browser settings.
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Opt out of SMS communications at any time using any reasonable method
Know how your information is used and with whom it is shared
To exercise any of these rights, contact us at the information in Section 14. We will respond within a reasonable time.
These rights are provided in accordance with applicable law in Arizona.
When you interact with our phone system or chat, we collect your name, phone number, email address, property address, and service details for the purpose of responding to your inquiry and providing our services. This information is stored in our business system and is accessible to authorized team members. You may request deletion of this information at any time.
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any linked third-party sites.
This Privacy Policy is governed by the laws of Arizona. For information about our service terms, cancellation policy, and your rights as a customer, see our Terms of Service at https://demo.aileadnexus.com/terms
If you have questions about this Privacy Policy, want to exercise your rights, or need to opt out of communications:
Phone: (602) 266-8717 Email: [email protected] Website: https://demo.aileadnexus.com
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
CleanStream is a local pressure washing service serving Greater Phoenix Metro.